ICSTIS have published their annual report and have teamed up with PageDirect to make it funky – so you can turn the pages by dragging to top corners and zoom in on bits of text etc. A lot of fun, but even on my 19in Screen I would have to print it out to actually read the content – without it taking me an age. Still, it LOOKS good.
As for the report itself, well complaints fell by 43%, but there was a worrying surge in complaints related to TV competitions and broadcast quiz shows, which made up a quarter of all complaints received. The chairman of ICSTIS, Sir Alistair Graham, reiterated the regulator’s commitment to proactively protecting consumers and made it clear that such misuse and abuse of telephony services for phone in competition and quiz services will not be tolerated.