The Internet Society of New Zealand has published a Internet Code of Practice Working Paper. The purpose of the code is
- To establish confidence in and encourage the use of the Internet;
- To promote positive user relations with the Internet industry;
- To describe standards of good practice and service to be met by participating ISP’s;
- To promote disclosure of information relevant and useful to consumers so as to allow them to make an informed choice and compare one product with another;
- To promote fair and reasonable behaviour in a consistent and ethical way. What may be fair and reasonable in any case will depend on the circumstances, including the conduct of ISP’s and consumers;
- To have regard to the need for effective competition and cost efficiency being promoted in the general industry, and ensure flexibility in the development and enhancement of products and services for consumers;
- To have regard to the need to protect consumers and ISP’s from increased costs from unsolicited mail, and from offensive material;
- To have regard for the need for consumers to be made aware of the provisions of this Code.
InternetNZ created an Internet Code of Practice in June 1999. This Code gained thirty signatories, but lacked the support of some of the larger ISP’s. The code was not full implemented and a complaints procedure was not developed. InternetNZ still considers that a code of practice is a key milestone for successful self-regulation, and is committed to creating a comprehensive Code of Practice. The Minister for Information Technology supports the creation of a Code of Practice. Cooment are requested by interested parties, and a final code is expected to be ready in March. The document looks at codes of practice from other countries such as the UK.